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The ________ Approach Focuses on How Interpersonal Skills and Attitudinal

question 20

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The ________ approach focuses on how interpersonal skills and attitudinal changes relate to organizational performance.


Definitions:

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, influencing the likelihood of that behavior being repeated.

Operant Conditioning

A training technique that adjusts the level of a behavior through positive reinforcement or negative punishment.

Behavior Consequences

Refers to the outcomes or results that follow an individual's behavior, which can influence future behaviors through reinforcement or punishment.

Counterconditioning

Behavior therapy procedures that use classical conditioning to evoke new responses to stimuli that are triggering unwanted behaviors; include exposure therapies and aversive conditioning.

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