Which of the Following Is a Consequence of Organizational Activities

question 8

Multiple Choice

Which of the following is a consequence of organizational activities that contribute to product quality?

• A) lower market share
• B) lower warranty costs
• C) greater rework and scrap costs
• D) greater service costs of products after they are sold
• E) higher manufacturing costs

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Definitions:

Referral Cycle

The ongoing process of obtaining new customers by referrals from existing ones, creating a continual cycle of expanding business through word-of-mouth.

Center of Influence

An individual or entity that has a significant impact on the opinions, behaviors, or decisions of a target group, often used in marketing and sales strategies.

Endless Chain Method

A sales strategy where current customers are asked to refer new clients, theoretically creating a never-ending chain of referrals.

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.