Which of the Following Is One of the Possible Creative

question 19

Multiple Choice

Which of the following is one of the possible creative ideas for enhancing organizational success based on Deming's thoughts on total quality management?

• A) Establish an organizational bias toward handling quality issues immediately.
• B) Dedicate all managers to getting the jobs done correctly the first time.
• C) Begin each management meeting with a factual and financial review of quality.
• D) Dedicate top management to having customers receive products as promised.
• E) Eliminate production processes based simply on producing a quota.