Bill Manages a Large Department with Employees from Diverse Cultural

question 26

Multiple Choice

Bill manages a large department with employees from diverse cultural backgrounds.A review of his management style revealed that Bill's informal way of speaking to employees is offensive to some people who come from cultures where formality and respect are the norm between different organizational levels.Which stage of progress in managing a diverse workforce is Bill in?

• A)unconscious incompetence
• B)conscious incompetence
• C)conscious competence
• D)unconscious competence
• E)controlled incompetence

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Definitions:

Conscious Awareness

The state of being mentally alert and having an active awareness of thoughts, feelings, sensations, and surroundings.

Oedipus Complex

An idea in the realm of psychoanalytic theory that denotes an unconscious sexual longing a child feels for their parent of the opposite sex, alongside feelings of jealousy towards their parent of the same sex.

Penis Envy

A term from Freudian psychoanalysis referring to a girl's supposed feelings of envy towards males for having a penis, seen as a critical phase in female psychosexual development.

Phallic Stage

A phase in Freudian psychosexual development, occurring from about ages 3 to 6, where the child's libido centers upon their genitalia as the erogenous zone.