The Ultimate Objective of the Human Relations Approach Is to ________

question 16

Multiple Choice

The ultimate objective of the human relations approach is to ________.

• A) find "one best way" of managing people in an organization
• B) analyze the impact of environmental factors on worker behavior
• C) increase production by analyzing mathematical models of human behavior
• D) develop workers' job skills and reduce the movements necessary for them to accomplish a task
• E) enhance organizational success by building appropriate relationships with people

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Definitions:

Services

Economic activities that provide intangible benefits or assistance to consumers, businesses, or other entities.

Quality of Conformance

The degree to which a product or service meets its design specifications and quality standards.

Design Specifications

Detailed descriptions of the materials, dimensions, and overall requirements necessary to construct or produce an item.

External Failure Costs

Costs incurred when a product or service fails to reach quality standards after being delivered to the customer, including returns, repairs, and lost sales.