Scott Is Looking for Ways to Increase the Creativity of the Workers

question 14

Multiple Choice

Scott is looking for ways to increase the creativity of the workers in the Development Department he manages. Which of the following managerial actions could Scott take to help stimulate creativity in the employees he fears are in jobs that are too simple and routine?

• A) challenge workers
• B) establish worker autonomy
• C) afford time for accomplishing work
• D) establish diverse work groups
• E) personally encourage workers

---

Definitions:

Long Flight of Stairs

Typically, a phrase denoting a daunting or challenging task, reflecting the physical effort required to ascend a particularly lengthy set of stairs.

Schachter and Singer

Psychologists known for their Two-Factor Theory of Emotion, proposing that emotion is based on physiological arousal and cognitive labeling of that arousal.

Two-factor Theory of Emotion

A psychological theory suggesting that an emotion is determined by a cognitive appraisal of a physiological arousal and the environmental context in which it occurs.

Arousing Injection

A hypothetical or experimental procedure aiming to increase physiological or emotional arousal through the administration of substances.