Which of the Following Is the Most Widely Known Award

question 71

Multiple Choice

Which of the following is the most widely known award in the United States that recognizes those organizations that produce exceptionally high-quality products and services?

• A) the Deming Award
• B) the Shingo Prize
• C) the President's Quality Award
• D) Goethals Medal
• E) the Malcolm Baldrige National Quality Award

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Definitions:

Federal Mediation

Involves intervention by a government agency to facilitate negotiation between conflicting parties, such as in labor disputes, to reach an agreement.

Taft-Hartley Act

A 1947 U.S. federal law that restricted the activities and power of labor unions, formally known as the Labor Management Relations Act.

Mandatory Mediation

A required process where a neutral third party helps disputing parties to reach a voluntary agreement on their conflict.

EEOC

The Equal Employment Opportunity Commission, a federal agency that enforces laws prohibiting workplace discrimination in the United States.