Examlex
Understanding the true essence of the total quality management process is the realization TQM is a/an ________; not a/an ________.
Influence Tactic
Strategies or approaches used by individuals to sway or alter others' attitudes, beliefs, or actions toward a desired outcome.
Legitimating
The process of making something acceptable and justifiable by norms, standards, or laws.
Reward Power
Reward power is a form of influence based on the ability to offer rewards or positive incentives in order to motivate or control the behavior of others.
Manager's Control
The power or authority a manager has to direct and regulate the behavior of employees and the operations of an organization.
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