Which of the Following Statements Is True of Customer-Oriented Visions

question 15

Multiple Choice

Which of the following statements is true of customer-oriented visions?

• A) Customer-oriented visions identify how a customer need will be met.
• B) Customer-oriented vision statements are not the same as listening to your customer.
• C) Customer-oriented visions reduce a company's ability to adapt to a changing environment.
• D) Customer-oriented visions define a business in terms of goods or services provided.