A Popular Hotel in New Jersey Has a Culture That

question 65

Multiple Choice

A popular hotel in New Jersey has a culture that requires all employees to focus on creating value for guests.One way this is implemented is by giving the front desk employees the authority to rectify a problem presented by a guest without requesting for approval from managers.Which type of orientation does his company embrace?

• A) Customer orientation
• B) Profit orientation
• C) Production orientation
• D) Sales orientation
• E) Technical orientation

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Definitions:

Election Outcome

The result of a voting process in which a person or proposal is selected among a set of candidates or options.

Deregulation

The removal of most or even all of the government regulation and laws designed to supervise an industry. Sometimes undertaken to combat regulatory capture.

Economists

Experts or professionals who study, develop, and apply theories and concepts in economics to analyze how societies utilize scarce resources.

Monopoly

A market condition where a single firm has exclusive control over a product or service, eliminating competition.