Examlex
An inequitable exchange can occur when a consumer believes that he or she has been taken advantage of by a company or when another customer has been treated more favorably.
Brainstorming
A group creativity technique by which efforts are made to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its members.
Self-Perception
What and how you believe yourself to be.
Creativity
The aptitude for developing singular and unusual insights, or for constructing something imaginative or innovative.
Seven-step Recovery Diagram
A theoretical model designed to guide individuals or organizations through the process of recovering from setbacks or failures.
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