Under Conditions of Low Competitive Intensity and High Switching Costs,dissatisfied

question 2

True/False

Under conditions of low competitive intensity and high switching costs,dissatisfied consumers are almost certain to switch.

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Definitions:

Direct Labor Time Variance

The difference between the expected time to produce a product or service and the actual time taken, often used to measure efficiency.

Actual Staff Hours

Actual staff hours are the real number of hours worked by employees, as recorded for payroll or project management purposes, distinct from scheduled or estimated hours.

Standard Rate Per Hour

The set amount paid for an hour of work, often used in budgeting labor costs for projects or operations.

Direct Materials Quantity Variance

The variance between the real amount of direct materials consumed in manufacturing and the anticipated standard amount, multiplied by the predetermined cost for each unit.