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Customers who have switched service providers are less likely to become loyal customers when they experience increased hedonic value compared to the previous service provider.
Employees' Needs
Refers to the various requirements, desires, or things that employees consider important or necessary in their work environment, including fair compensation, job security, and professional growth opportunities.
Initial Activities
The preliminary actions or efforts undertaken at the start of a project, program, or process.
Personnel Department
An organizational unit tasked with managing employee-related functions, such as hiring, training, and benefits administration; often called Human Resources.
Functions
The roles, activities, or tasks that are natural to or intended for a person, object, or organization.
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