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Seth's Computer Repair has maintained a competitive advantage based on its thorough and professional service, reasonable pricing, and money-back guarantee. Management at the company is so committed to doing repairs well that they often have rejected employee suggestions to expedite their processes. Recently, the company has begun to lose customers to a new local service offering same day in-home repairs and 24/7 online customer support. According to the dynamic capabilities perspective, Seth's Computer Repair has lost its competitive advantage due to
Developmental Transition
Significant changes that occur in an individual's life, marking the passage from one stage or phase to another.
Health Situation
The overall condition of health for an individual or population, including physical, mental, and social aspects.
Roach's C's
A set of core nursing values identified by Sister Simone Roach, including Compassion, Competence, Confidence, Conscience, Commitment, and Comportment.
Compassion
A deep awareness of and sympathy for another's suffering, combined with a desire to alleviate that suffering.
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