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More Than One-Half of All Businesses, Today, Are Service Organizations

question 9

True/False

More than one-half of all businesses, today, are service organizations and one-third of the U.S. workforce is employed in services.


Definitions:

Communication Roles

The specific functions or parts individuals play in the process of communicating, such as sender, receiver, or mediator.

Nonverbal Signals

Forms of communication without words, including gestures, facial expressions, body language, and tone of voice, which can convey messages or emotions.

Verbal Message

Information or ideas conveyed through spoken words.

Nonverbal Communication

The process of conveying a message without the use of words, including through facial expressions, gestures, and body language.

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