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Scenario - Barry Miller
The promotion to first line manager took place just six weeks ago for Barry Miller. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job.
-The managerial skill that is least important at Barry's middle-level management position is:
Personnel Psychologist
A professional who applies psychological principles and techniques to workplace issues, including talent acquisition, evaluation, training, and development.
Graphic Rating Scales
A method of evaluation that uses a visual scale marked with points along a continuum to measure attitudes, feelings, or levels of performance.
Behavior Rating Scales
Tools used to assess the behaviors, personality, and competencies of individuals through standardized ratings.
Checklists
Structured lists of items to be checked or completed, used as a reminder or to ensure consistency and completeness in carrying out tasks.
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