Customer Relationship Management Systems Collect and Manage Large Amounts of Data

question 137

True/False

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

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Definitions:

Process Costing

An accounting methodology used for homogenous products that accumulates direct and indirect costs, and then assigns them to units of output on an average basis.

Cost Reconciliation Report

A report used to reconcile the costs between starting and ending inventory levels with the costs of goods manufactured and sold.

Work in Process Inventory

Items that are in the process of being manufactured but are not yet complete.

Weighted-Average Method

An inventory valuation method that calculates the cost of goods sold and ending inventory based on the weighted average cost of all items available for sale.