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The internal environment within which managers work includes all of the following except _____.
Race
A social construct used to categorize humans into large and distinct populations based on physical characteristics, ancestry, genetics, or social relations.
Cultural Competency
The ability to understand, appreciate, and interact with people from cultures or belief systems different from one's own.
Automatic Response
A pre-set reply or action that is triggered by a specific event or condition, often used in email systems and customer service.
Society
A structured community of people bound together by similar traditions, institutions, or nationality.
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