Jacob, a Customer Service Representative for AB Retailers, Has Seven

question 72

Multiple Choice

Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company CEO. Compared to YZ, Jacob's company has what type of organizational structure?

• A) Narrow
• B) Wide
• C) Flat
• D) Tall
• E) Identical

Identify and differentiate between major ethical theories including utilitarianism, deontology, virtue ethics, ethical relativism, and ethics of care.

Understand the application of ethical theories to business decisions and dilemmas.

Recognize the implications of the Sarbanes-Oxley Act on business ethics and practices.

Analyze the moral and ethical considerations involved in employer-employee relationships and business decisions.

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Definitions:

Components

Fundamental parts or elements that combine to form a complex system, mechanism, or product.

Horizontal Price Fixing

Horizontal price fixing occurs when companies at the same level of the supply chain agree to set prices or other market conditions, reducing competition.

Grocery Stores

Retail stores that primarily sell food, including fresh produce, meats, dairy products, and various packaged goods.

Loaf of Bread

A shaped mass of baked bread, commonly sliced for consumption and made from a variety of grains.