Focusing on How Well Resources and Human Capital Are Being

question 4

Multiple Choice

Focusing on how well resources and human capital are being managed for the company's future refers to which component of the balanced scorecard?

• A) Customers
• B) Learning and growth
• C) Financials
• D) Internal business processes
• E) External business processes

---

Definitions:

Interest Rate

The expense, depicted as a percentage of the principal sum, that a borrower must bear for the borrowing of assets from a lender.

Foreign-Currency Exchange

The conversion of one country's currency into another's, a key process in international trade and investments.

Net Exports

The disparity between what a nation exports and what it imports in total.

Import Quota

A limit set by the government on the amount or cost of products allowed to be brought into a country from abroad.