The Customer Relationship Management (CRM)technique That Focuses on Thanking Customers

question 44

Short Answer

The customer relationship management (CRM)technique that focuses on thanking customers for their business to a company exemplifies the trend of__________.

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Definitions:

Financial Statement Column

A column in a financial statement that categorizes financial data, such as assets, liabilities, revenues, or expenses, to help analyze financial health.

Closing Entries

Journal entries made at the end of an accounting period to transfer the balances of temporary accounts to permanent accounts and prepare the accounts for the next period.

Owner's Equity Statement

A financial statement that shows the changes in the equity of a company's owner(s) over a period of time.

Net Income

The amount of money that remains after all operating expenses, taxes, and interest have been deducted from total revenue.