The Customer Relationship Management (CRM)technique That Focuses on Thanking Customers

question 34

Multiple Choice

The customer relationship management (CRM) technique that focuses on thanking customers for their business to a company exemplifies the trend of _____.​

• A)time savings
• B)​personalization
• C)​technology
• D)loyalty

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Definitions:

Compounded Monthly

A method of calculating interest where the interest amount is added to the principal balance each month, accelerating the growth of the investment.

Compounded Monthly

Interest on an investment or loan is calculated monthly, adding the interest from each month to the principal amount for the calculation of the next month's interest.

Compounded Semi-annually

A method of calculating interest where the interest is added to the principal amount twice a year, resulting in the accumulation of interest on interest over the period.

Business Bank Loan

A specific type of loan intended for business expenditures, provided by a bank to a company, with agreed repayment terms and interest rates.