To Initiate a Customer Relationship Management Cycle,a Company Must Focus

question 2

Multiple Choice

To initiate a customer relationship management cycle,a company must focus on _____.​

• A)using big data analytics to enhance the collection of customer data
• B)​collecting detailed information about the products and services its customers are using
• C)​identifying profitable and unprofitable customers
• D)transforming customer data into information that can be used to make managerial decisions 

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Definitions:

Working Memory

A cognitive system that holds information temporarily for processing and manipulation, crucial for reasoning and guidance of decision-making and behavior.

Older Adults

Individuals typically defined as being aged 65 years and older, often with considerations for their social, health, and cognitive changes.

Underperformed

Underperformed refers to performing below the expected or required standard or level.

Individual Differences

Variations among individuals in their thinking, emotion, personality, or behavior.