A Similarity Between the Customer Relationship Management Process and Supplier

question 29

Multiple Choice

A similarity between the customer relationship management process and supplier relationship management process is that both:

• A)provide structural support for developing and maintaining relationships with their respective supply chain partners.
• B)ensure that relationally integrated supply chains operate in an environment that has no set rules or procedures.
• C)fail to directly impact a firm's profitability and its ability to commercialize new offerings.
• D)eliminate the manufacturing flow management process within companies by removing unnecessary steps in the supply chain.

---

Definitions:

Nearest Cent

Rounding an amount to the closest cent (1/100th of a currency unit) based on its decimal value.

Arithmetic Operations

Fundamental arithmetic operations such as adding, subtracting, multiplying, and dividing.

Arithmetic Operations

Fundamental arithmetic functions such as add, subtract, multiply, and divide.

Four-Figure Accuracy

Refers to numerical accuracy up to four digits, often used in scientific and mathematical contexts to maintain precision.