In Which of the Following Ways Does Zappos Achieve Organizational

question 63

Multiple Choice

In which of the following ways does Zappos achieve organizational control?

• A) It continually changes the organizational values that guide its employees.
• B) It refrains from monitoring its employees' calls.
• C) It encourages employees to be creative and innovate and to go the extra mile to deliver a wonderful customer experience.
• D) It enforces that each group member's compensation depends in part on the group's overall productivity.

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Definitions:

Elavil

A tricyclic antidepressant medication used to treat depression and a variety of other mental health conditions.

Antipsychotic Drug

Medication primarily used to manage psychosis, including delusions, hallucinations, and disorders such as schizophrenia.

Lithium Carbonate

A chemical compound used as a mood stabilizer in the treatment of bipolar disorder and other psychiatric conditions.

Tranquilizer

A drug used to reduce tension or anxiety, often by depressing nervous system activity.