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GM's Insistence on Sticking to a Bureaucratic Culture Combined with Its

question 52

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GM's insistence on sticking to a bureaucratic culture combined with its M-form structure and its subsequent failure to adapt to changing customer preferences for more fuel-efficient cars, produce higher quality, and create innovative designs best exemplifies


Definitions:

Learning

A process that results in a relatively permanent change in knowledge or behavior due to experience.

Persuasion

The act or process of influencing someone's beliefs, attitudes, intentions, motivations, or behaviors through argument, reasoning, or appeal.

Direct Instruction

A teacher-centered instruction method that includes explicit teaching through lectures or demonstrations of the material, as opposed to exploratory models.

Vicarious Conditioning

Classical conditioning of an involuntary response or emotion by watching the reaction of another person.

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