We Engage in Which Form of Listening When Our Goal

question 45

Multiple Choice

We engage in which form of listening when our goal is to evaluate or analyze what we're hearing?

• A) informational
• B) analytical
• C) critical
• D) empathic

Grasp the financial realities and revenue sources for nonprofits alongside recent management evolutions driven by societal changes.

Understand the concept of motivation and its philosophical underpinnings.

Identify and describe key theories and concepts in the study of human motivation.

Explain the role of biological processes in human and animal behavior.

---

Definitions:

Task Significance

A worker’s perception that the task directly affects other people’s work or lives.

Frustration-Regression Principle

A theory suggesting that when an individual is blocked from reaching a goal, they may regress to earlier behaviors to cope with the frustration.

ERG Theory

is a theory in psychology proposed by Clayton Alderfer that categorizes human needs into three groups: Existence, Relatedness, and Growth.

Herzberg's Two-Factor Theory

A theory that separates workplace factors into Motivation factors, which can improve employee satisfaction, and Hygiene factors, which can cause dissatisfaction if absent but not necessarily improve satisfaction if increased.