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Your textbook talks about a number of studies that have consistently shown that the majority of people tend to think they are very good listeners. Take a minute to evaluate your own listening skills honestly. What listening habits have you developed that make you a good listener? What could you improve on to become a better listener? Are the strengths or challenges you presented confined to a certain social or relational context (e.g., work, school, familial relationships, romantic relationships)?
Authority
The faculty to govern, resolve issues, and secure compliance.
Self-Control
The skill to manage one's emotional states, cognitive processes, and actions in situations presenting temptations and spontaneous impulses.
Continuous Schedules
Work or production schedules that operate non-stop, often on a 24/7 basis, to ensure uninterrupted operations.
Regular Performance
The consistent or usual level of productivity or efficiency achieved by an individual or organization.
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