Differentiate Upward, Downward, and Lateral Communication in the Workplace

question 23

Essay

Differentiate upward, downward, and lateral communication in the workplace.

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Definitions:

Crisis Impact Stage

The phase during a crisis when the effects are felt most acutely, demanding immediate response and management to mitigate impact.

Affected

Being influenced or touched by an external factor, often used to describe the impact of an event or condition on individuals or communities.

Mortification

A public relations strategy involving an apology or showing contrition by an organization after making a mistake or facing a scandal.

Admits Guilt

The act of acknowledging responsibility for a wrongdoing, often in a legal context, to demonstrate remorse or acceptance of consequences.