The Objective of Customer Order Entry Is to

question 74

Multiple Choice

The objective of customer order entry is to

• A)get the correct orders to customers by the promised due date at the lowest possible cost.
• B)maintain a record of product receipt and complete payment.
• C)maximize the conversion of customer arrivals to customer orders.
• D)ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.

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Definitions:

Service Time Distribution

Service time distribution refers to the statistical representation of the variation in time it takes to service customers or complete a task within a system.

Population Size

The total number of individuals or entities in a specified group or area that are the focus of statistical analysis.

Queue Discipline

The rule or policy used to determine the order in which tasks or customers are processed or serviced in a waiting line.