Which Term Describes Services Which Cannot Be Produced Ahead of Time

question 87

Multiple Choice

Which term describes services which cannot be produced ahead of time?

• A) transformed
• B) low-contact
• C) unstorable
• D) intangible
• E) consistent

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Definitions:

Bruce Tuckman

A psychologist who developed a model of group development stages, including forming, storming, norming, performing, and adjourning.

Group Development

The process through which a group evolves over time, typically through forming, storming, norming, performing, and adjourning stages.

High Loyalty

A strong feeling of support or allegiance towards an organization, brand, or group.

Sequential Interdependence

A work process situation where the output of one task serves as the input to the next in a linear sequence.