________ Is Used to Determine Customer Service Levels

question 77

Multiple Choice

________ is used to determine customer service levels.

• A)Inventory held
• B)Backlog/stockout quantity
• C)Workforce hired/laid off
• D)Machine capacity increase/decrease

---

Definitions:

Delphi Technique

A structured method of gathering expert opinions through questionnaires with multiple rounds allowing for feedback and refinement of responses.

Dynamic Technological Changes

Refers to the ongoing and rapid evolution of technology, impacting how businesses operate and compete.

Staffing Levels

The number of employees designated for a particular business operation or department to ensure efficient performance.

SWOT Analysis

A strategic planning tool that evaluates the Strengths, Weaknesses, Opportunities, and Threats involved in a project or business venture.