Which of the Following Value Chain Activities Involves Assisting Users

question 48

Multiple Choice

Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?

• A)inbound logistics
• B)customer service
• C)operations
• D)outbound logistics

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Definitions:

Physical Social

Refers to the real-world interactions and relationships between individuals or groups in a community or society.

Value Congruence

Refers to the degree to which individuals' or organizations' values align with each other, facilitating cooperation and mutual respect.

Personal Consistency

Refers to the degree to which an individual exhibits stable behavior and attitudes over time.

Positive Feelings

Emotions that are pleasant and desirable, such as happiness, joy, or love, which contribute to positive mental health.