If the Content Posted on a Social Networking Site Represents

question 64

Multiple Choice

If the content posted on a social networking site represents reasonable criticism of the organization's products or services, the best response would most likely be to ________.

• A) leave it
• B) edit it
• C) delete it
• D) report it

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Definitions:

Zuckerman

Refers to Marvin Zuckerman, a psychologist known for his research on sensation seeking, a personality trait characterized by the search for experiences and feelings that are varied, novel, complex, and intense.

Self-Efficacy

A person's belief in their ability to succeed in specific situations or accomplish a task, central to Bandura's theory of social learning.

Locus of Control

A psychological concept referring to an individual's belief about how much control they have over the events in their life.

Bandura

Albert Bandura, a prominent psychologist recognized for his social learning theory, emphasizing the role of observational learning, self-efficacy, and reciprocal determinism in behavior.