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Control Objectives for Information and related Technology (COBIT) practices were created by Object Management Group (OMG) for documenting business processes.
External Environmental Condition
External factors outside an organization that can impact its performance, including economic, social, and regulatory conditions.
Union Steward
An elected representative of workers in a unionized environment who acts as an intermediary between the workforce and management.
Grievance Procedure
A formalized process that employees can use to voice and resolve workplace disputes, concerns, or complaints, often involving several steps including mediation and arbitration.
Bargaining Unit
A group of employees with a clear and identifiable community of interests who are represented by a single labor union in collective bargaining and labor negotiations.
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