As Opposed to an ERP System, CRM Systems Provide Support

question 77

Multiple Choice

As opposed to an ERP system, CRM systems provide support for ________ functionality such as marketing, sales, and customer service.

• A) database
• B) front-end
• C) back-end
• D) application

---

Definitions:

Standard Deviation

A measure of the dispersion or spread of a set of numbers, indicating how much the individual numbers differ from the mean of the set.

Mean

The average of a set of numbers, calculated by dividing the sum of the values by the count of numbers.

Probability Density Functions

Functions that describe the relative likelihood for a continuous random variable to take on a given value.

Continuous Random Variables

Variables that can take an infinite number of values within a given range, often associated with measurements in time, distance, or temperature.