Operational CRM Systems Improve the Efficiency of CRM Delivery and Support

question 18

True/False

Operational CRM systems improve the efficiency of CRM delivery and support processes.

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Definitions:

Cellular Telephones

Personal communication devices that use a network of radio frequencies to connect calls between mobile users.

Japan

An island country located in East Asia, known for its rich culture, technological advancements, and economic power.

Opportunity Cost

The expense of not choosing the second-best option while making a choice.

Machinery

Mechanical devices or assemblies, often powered by electricity or engines, that perform specific tasks, commonly used in industries for production processes.