Customer Profiling Makes It Harder to Have Individualized Contact with a Customer

question 47

True/False

Customer profiling makes it harder to have individualized contact with a customer.

---

Definitions:

Monopolistically Competitive

A market setup where numerous companies offer products that are closely related but not exactly the same, permitting a level of market control and the ability to distinguish their offerings.

Short-Run Profits

Earnings that occur when a firm can cover its variable costs, occurring in a period short enough that at least one input is fixed.

Diversity

The representation and inclusion of individuals from a variety of backgrounds, perspectives, and experiences in a group or organization.

Tacit Collusion

An unspoken, non-explicit agreement among competitors to maintain prices at a certain level or to not compete on certain aspects, without direct communication.