Because They Collect and Organize Consumer Data and Make It

question 48

Multiple Choice

Because they collect and organize consumer data and make it easier to share it, CRM systems have come under fire for ________ and ethical violations.

• A) security
• B) information
• C) privacy
• D) business

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Definitions:

Second-order Conditioning

A form of conditioning in which a stimulus is paired with a previously conditioned stimulus, leading to learning without the original unconditioned stimulus.

Spontaneous Recovery

The reappearance of a previously extinguished conditioned response after a period of time without exposure to the conditioned stimulus.

Unconditioned Response

A natural, instinctive response to a stimulus that happens without any previous learning or conditioning.

Conditioned Stimulus

An initially neutral stimulus that, after being associated with an unconditioned stimulus, comes to trigger a conditioned response.