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In Order to Minimize the Destructive Effects of Poor Communication

question 37

Multiple Choice

In order to minimize the destructive effects of poor communication and backbiting behavior, a PMO must ensure that project teams are ________ for decisions and directions they take.


Definitions:

Direct Influence

The exertion of power or guidance by one party over another that leads to immediate or direct changes in behavior or decisions.

Sleeper Effect

A delayed increase in the effectiveness of a persuasive message, often occurring when the source’s credibility is reassessed over time.

Peer Pressure

The influence exerted by a peer group in encouraging an individual to change their attitudes, values, or behaviors to conform to group norms.

Attitude Change

The process by which an individual's feelings, beliefs, or behaviors towards an object, person, or situation are modified.

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