Which BI Analytic Application Provides the Following Business Value: Personalize

question 28

Multiple Choice

Which BI analytic application provides the following business value: Personalize customer relationships for higher satisfaction and retention?

• A) customer segmentation
• B) fraud detection
• C) customer attrition
• D) channel optimization

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Definitions:

Traceable Fixed Expenses

Fixed costs that can be directly linked to a particular segment, product, or department within a business.

Common Fixed Expenses

These are expenses that do not vary with production volume or sales volume, shared across different segments of a business.

Differential Cost

The difference in total cost that will result from selecting one alternative over another in decision-making situations.

Alternatives

Various options or choices available in a decision-making process.