________ Is the Activity, Set of Institutions, and Processes for Creating

question 141

Multiple Choice

________ is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

• A) Demand satisfaction
• B) Competitive advantage building
• C) Marketing
• D) Total quality management
• E) Value chain management

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Definitions:

Sugar Mills

Facilities dedicated to processing sugarcane or sugar beets into raw sugar and sometimes molasses and other byproducts.

Design Capacity

The maximum output that can possibly be attained under ideal conditions, with a given product design and manufacturing process.

Actual Output

The real, measurable production achieved by a company, device, or process, as opposed to projected or theoretical capacities.

Scheduling Customers

Scheduling customers involves allocating specific times and resources for serving customers in various contexts, such as appointments or deliveries, to enhance efficiency and customer satisfaction.