________, Such as Target and Kohl's, Provide Merchandise Return and Offer

question 91

Multiple Choice

________, such as Target and Kohl's, provide merchandise return and offer credit, but customers select merchandise without much assistance.

• A) Self-service retailers
• B) Full-service retailers
• C) Specialty retailers
• D) Off-price retailers
• E) Limited-service retailers

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Definitions:

Quality/Design

The standard of something as measured against other things of a similar kind, and the process of conceiving and planning the structure and functionality of products.

Potential Hazards

Possible sources of danger or harm that may arise from activities, processes, or conditions.

Marketing Ethics

The area of applied ethics which deals with the moral principles behind the operation and regulation of marketing.

Ethical Culture

The set of shared attitudes, values, goals, and practices that characterizes an institution or organization, specifically regarding moral and ethical issues.