Capacity Management Primarily Deals with the Intangibility Characteristic of Services

question 78

True/False

Capacity management primarily deals with the intangibility characteristic of services.

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Definitions:

Support

To hold up; to bear part of the weight of.

Wheelchair

A chair mounted on wheels for people who are unable to walk or have difficulty walking.

Ergonomics

The applied science of being concerned with the nature and characteristics of people as they relate to design and activities with the intention of producing more effective results and greater safety.

Body Mechanics

Principles of posture and movement that are used to prevent injury during physical activity or the handling of heavy objects.