Which of the Following Benefits of Workplace Diversity Contributes to Organizational

question 61

Multiple Choice

Which of the following benefits of workplace diversity contributes to organizational performance?

• A) reduced costs associated with high turnover and absenteeism
• B) potential source of competitive advantage from improved innovation efforts
• C) increased understanding of the marketplace and improved ability to better market to diverse customers
• D) ability to attract and retain employees of diverse backgrounds

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Definitions:

Chameleon Effect

The unconscious mimicry of the postures, mannerisms, facial expressions, and other behaviors of one's interaction partners, enhancing social connection.

Social Loafing

A phenomenon in group settings where individuals reduce their effort because they believe others will pick up the slack.

Group Polarization

The tendency for a group to make decisions that are more extreme than the initial inclination of its members, especially after group discussions.

Racially Prejudiced

Holding prejudgments or hostile attitudes towards individuals of a different race based on stereotypes and biases.