Examlex
When a firm engages in social actions because of its obligation to meet certain economic and legal responsibilities, it is said to be socially responsive.
Delivery Cycle Time
The total time taken from receiving a customer order to the delivery of the product or service to the customer.
Fill Orders
The process of completing a customer's purchase request by preparing and dispatching the requested products.
External Failure Cost
Expenses incurred when a product fails to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.
Quality Cost Report
Internal report that details the costs associated with preventing, detecting, and correcting defective work, categorized into prevention, appraisal, and failure costs.
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