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In an uncertain environment, managers should develop plans that are specific, but flexible.
Forestalling
Forestalling in sales involves anticipating potential objections or issues before they are raised by the customer, and addressing them proactively.
Anticipated Objections
Objections a salesperson expects to hear from prospects and prepares responses for in advance to smoothly handle resistance.
Energy Efficiency
The goal of using less energy to provide the same level of energy service, reducing energy costs and environmental impact.
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