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Annabel operates a local hardware store that she inherited from her parents. When she took over, she updated the point-of-sale equipment and installed a customer database. Annabel is a(n) ________
Quality
The degree of excellence of something, often measured against a standard.
Total Quality Management
A management approach focused on continuous improvement and customer satisfaction by integrating all organizational functions.
Core Value
Fundamental beliefs or principles that are central to an organization's identity and guide its practices.
Vendors
Entities that supply goods or services to other organizations, typically within a business-to-business (B2B) relationship.
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