Michelle Is Very Concerned About the Formal Framework by Which

question 106

Multiple Choice

Michelle is very concerned about the formal framework by which job tasks are divided, grouped, and coordinated within her unit. This implies that she is concerned about ________.

• A) the chain of command
• B) the organizational structure
• C) the organizational design
• D) decentralization

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Definitions:

Communication Barriers

Any obstacle that prevents clear understanding and exchange of information between individuals or groups.

Supportive Communication Principles

A set of tools focused on joint problem solving.

Lateral Communication

The exchange of information, messages, or communication across peers or colleagues at the same level in an organization, without going up the hierarchy.

Relational Violation

Occurs when the implicit or explicit rules of a personal connection are broken, leading to issues within the relationship.