Examlex
A pattern of behavior expected of someone occupying a given position in a social unit is called a ________.
TQM
Total Quality Management; a comprehensive approach focused on continuous improvement in all aspects of an organization through quality control, customer focus, and employee involvement.
Zero Defects
A quality management philosophy that aims for the minimization and elimination of defects in manufacturing processes and products.
Deming
Refers to W. Edwards Deming, an American engineer and statistician known for his work in quality management and his influential ideas in improving business processes.
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